We currently stock mobilephones from Apple iPhones, Samsung, HTC, LG, Sony and other android mobilephones.
To make sure that each product we sale offers the best value for your money, we have classified our cellphones under different grades/ categories.
Please visit our GRADING page for more details.
We offer our refurbished devices under different categories depending upon their appearance. For details about each grade, please visit our Grading page.
Warranty details of each product will be mentioned in the details/ description of that product. However, for more details, please visit our Warranty page.
Yes all our phones will be unlocked unless otherwise stated on the product page.
Please recheck the product page to make sure if the accessories you are expecting are a part of our package. If yes, you can simply contact us and we’ll resolve your issue as soon as possible.
If you feel as though an item which you have received is below standard, please do not hesitate to get in touch with us via our return form on our Returns and Warranty page with a full explanation of the problem and we will resolve the issue for you.
Please make sure you include your order number in all correspondence.
Yes, in that case simply fill out the Return Form available on our Return and Warranty page and we will fix that issue for you.
To maintain our excellent service, our Customer Service Representative will contact you immediately once we receive your query.
Once the return case has been opened, we will keep you updated with all the steps and stages. Your trust and confidence values a lot for us. However, in the worst case scenario it can take upto 14days/2 weeks.
Following the original payment method, we will refund your amount in the same way.
Free returns depend varies from product to product and is different in various cases. But do not hesitate to contact us.
Simply contact our Customer Service team using our contact us page to notify them of the problem. They will send you some instructions on how to get the item back to us and the next steps to follow.
We do ask that, where possible, you return any items in the original packaging that your order arrived in. If this is not possible, please place a note inside with your order number and a very short description of the problem.
This will help us to process your return and either refund or replace the item much quicker.